Privacy Policy

This policy explains what data Nexan Digital Marketing Solutions (brand name: Nexan Tech) collects, why we collect it, how we use it and the rights you have over it. It applies to nexanits.com and any subdomain that links here.

Summary

We collect the minimum data needed to run this website, respond to your enquiries and provide our services. We do not sell your data.

Who we are

This website is operated by Nexan Digital Marketing Solutions, Dindayal Complex, A-204/2, Above Baba Cafe, Near Modal School, Ved Nagar, Ujjain, Madhya Pradesh 456010, India. For privacy requests, contact [email protected] or +91 7400 914865.

What data we collect

• Contact data you submit: name, email, phone, company and message content when you fill in a form or contact us.
• Payment data: payer name, contact details, amount and transaction references. Card and bank details are handled by Razorpay and never reach us.
• Usage data: pages viewed, referral source, campaign source, device type and approximate location, collected through analytics if you allow it.
• Technical data: IP address, browser type and timestamps, needed for security and to serve the site.

How we use it

• Responding to your enquiry and providing the service you asked for.
• Sending acknowledgements, quotations, invoices, reminders and follow-ups by email or WhatsApp.
• Improving the website and how we present our services.
• Meeting legal and accounting obligations.

Third parties we use

• Hosting and database: Hostinger and Supabase.
• Analytics: Google Analytics 4 and Google Tag Manager, only with your consent.
• Email: Google Workspace and our transactional email provider.
• WhatsApp: Meta's WhatsApp Business platform, for messages connected to your enquiry or account.
• Payments: Razorpay.
• Spam protection: Cloudflare Turnstile.

Cookies

We use essential storage for security and session functions, and analytics cookies only if you choose "Allow analytics". You can block or delete cookies in your browser settings.

Your rights

You can ask what personal data we hold about you, ask us to correct or delete it (subject to legal retention requirements), and withdraw consent for communications at any time. Email [email protected] and we will respond within 30 days.

How long we keep data

We keep enquiry data for as long as needed to serve you, plus a reasonable follow-up window. Financial and legal records are kept for the period required by Indian law.

Security

We use encrypted connections, access controls and vetted providers. No system is fully secure. If a breach affects you, we will notify you as required by law.

Changes

Material changes will be shown here with a new "Last updated" date.